If you are deaf, hard of hearing, or have a speech disability, please dial 7-1-1 to access telecommunications relay services (TRS). The TOP Interactive Voice Response (IVR) system at 80 can provide an automated message on who to call for your specific debt. That agency maintains your records and makes all decisions regarding your debt, repayment plan, refunds and removal from the Treasury Offset Program. Requests can take up to four weeks during tax season due to high volume.įor additional questions about your debt or the offset of a federal payment, you must contact the agency to whom you owe the debt.
To obtain information on whether your tax refund or federal payment was reduced or offset, you can call 80 and select option 1 to hear an automated message of the amount, date and creditor agency or agencies you owe the debt to.If you received a delinquent debt notice from the US Treasury or are missing money from your federal tax refund, federal salary, or federal benefits, you owe a debt.
